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    Pricing: Defining and Capturing Value

    Are you leaving money on the table?

    This course was previously titled Pricing: Frameworks and Applications.

    The world is changing, and customers are repeatedly redefining value. Companies of all sizes and in all industries are experiencing pervasive impacts from these changes...and they don’t always respond with well thought-out strategies. Learn how to systematically define, capture, and reinforce customer value in this compact two-day course.

    During this course, you'll learn how to:

    Stop short-term, bottom-line efforts from doing long-term damage to your brand

    Although you face unique pricing considerations with every product and service, a pricing methodology makes the process more consistent and efficient. Our step-by-step approach provides the framework you need to right-price your products, integrate pricing decisions with business objectives, and increase your ROTI (Return on Time Invested).

    Solve your company's unique pricing challenges

    Go beyond pricing theory to pricing solutions. We'll use real-world examples as case studies and encourage you to bring specific pricing problems for potential review. By focusing on your own issues, it is easier to dispel some of the myths and ambiguities in setting prices. Our interactive course format encourages everyone to be actively involved. And you will have the chance to learn from and adapt pricing methods from straightforward consumer goods, complex business products, and intangible services.

    Jolt customers into considering (or re-considering) the value of your offerings

    Learn from real-world success stories…and cautionary tales! Create an edge for your organization. Try experimentation. Consider atypical ideas. Look ahead to differentiate yourself...and maybe even find a completely new audience. 

    Create policies that streamline decision-making

    Too many companies find themselves setting prices on a transactional basis. Time-consuming, inefficient, and potentially illegal, it's a practice we'll show you how to avoid.

    Who should attend?

    We've designed this course for professionals who are involved in making and implementing strategic pricing decisions, including:

    • Senior-level marketing and sales executives
    • Pricing directors, managers, and analysts
    • Product planners and product managers
    • Sales managers and top salespeople
    • Controllers, CFOs

    Day 1: The Framework of Pricing Strategy

    Strategic logic 

    No question about it: there some fundamental truths about pricing...but there are also many situation-specific decisions to make. We look at both and help you build a dynamic (and hopefully flexible) framework for determining prices.

    • Assess the impact of the three levels of price management
    • Weave pricing logic into your marketing strategy to create an overall framework
    • Examine financial drivers in the pricing equation
    • Define customer willingness-to-pay
    • Identify components of a typical waterfall analysis

    Tools and techniques

    Build your own toolbox of tactical ideas that you can experiment with on a test-and-learn basis. We’ll provide the “starter kit” that you can begin building today and add to in tomorrow’s session.

    • Use customer knowledge to develop price variations based on segments, consumption, and engagement
    • Add product knowledge to examine versioning and product-line pricing options
    • Assess channel value to refine channel pricing
    • Leverage marketing communications to refine perceived value
    • Seize competitive positioning 

    Day 2: Streetwise Pricing Management

    Reengineering the pricing process

    Pricing is both art and science, and it’s sometimes difficult to bridge the gap between the two. However, it can be done with a careful examination of corporate structure, objectives, and an understanding of roles and responsibilities. 

    • Recognize common management problems and the need for change
    • Rethink pricing policies and internal operations
    • Diagnose the roles of sales, marketing, and management
    • Structure and manage your company’s pricing initiatives

    Critical skills in price optimization 

    In the final analysis, pricing effectiveness continues beyond strategy to execution. Gain tips on improving pricing execution.

    • Manage the sales role in worth-driven pricing
    • Improve the inevitable price-negotiation process in many sales and contractual situations
    • Change the customer's frame of reference
    • Cultivate ongoing management of pricing

    As part of the Executive Education faculty for the Wisconsin School of Business at the University of Wisconsin-Madison, Linda Gorchels is responsible for the financial performance of and long-term strategy for the marketing program. She had previous strategy responsibility in the insurance, publishing, and robotics industries, and has provided strategy consulting or training to such organizations as Trane Commercial Systems, Kerry Group, University of Wisconsin-Extension and CUNA Service Group. Gorchels has been published in the Journal of International Marketing, the Academy of Marketing Studies Journal, the Journal of Contemporary Business Issues, and Industrial Marketing Management. She is co-author of The Manager’s Guide to Distribution Channels, and is author of The Product Manager’s Handbook and The Product Manager’s Field Guide.

    Bob Sherlock is a strategic marketer who helps companies to create more value, get that value recognized by prospects and customers, and collect for it in their pricing. Bob’s experience includes consulting at Marketwerks and The ProAction Group. Earlier, he was founder and CEO of Delivery Station, a venture-funded logistics service provider operating a network of automated, unmanned delivery drop points.