Discover data collection methods for stakeholders and how to better manage group dynamics and roles
Why do you think the requirements analysis process is so difficult? During this course, you’ll learn the techniques needed to organize and run information-gathering events. Use tools to quickly get to consensus and achieve stakeholder alignment, drive outcomes from interviews and meetings, and use graphic decision-making tools during group-facilitated sessions. Learn to ask questions like a consultant and tap into the hidden needs that stakeholders have but may be unable to effectively communicate. Articulate to executives the benefits the project has to the organization and its key stakeholders.
With the powerful knowledge gained during this course, you will be able to:
- Conduct effective stakeholder interviews using techniques that elicit the real problem they want addressed
- Understand segmentation strategies for projects with competing stakeholder needs
- Use intervention techniques to manage group dynamics
- Develop techniques to document requirements in standardized format
- Facilitate effective requirements elicitation meetings with stakeholders
- Practice with tools used during group consensus making and problem solving
- Develop project justifications that align with the organization’s strategy
- Develop political savvy in stakeholder management
- Manage competing interests and goals among stakeholders while avoiding conflict of interest between stakeholders
- Help stakeholders find and support “common ground requirements”
Who should attend?
This course is helpful for both individuals and teams. Teams benefit from practicing together with the tools and techniques.
- Software developers
- New product developers/managers
- Process improvement individuals
- Project managers