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    Successful Supplier Relationships: Maximizing Value through Strategic Sourcing and Category Management

    Supplier relationship management (SRM) is a critical factor in today’s integrated supply chains. The emergence of global sourcing and supplier consolidation as essential elements of supply management makes the systematic management of supplier relationships imperative. Successful SRM practices must optimize the value of buyer/supplier relationships. This highly interactive three-day workshop is designed to give supply chain professionals the knowledge and skills needed to imbed best-practice SRM methods in their organizations. The course explores the attributes of effective SRM methods with attention to the people, processes, policies, and technology required.

    You will learn to:

    • Develop and deploy an integrated sourcing strategy
    • Implement category management techniques
    • Adopt a systematic, rigorous, supplier-selection process
    • Analyze and mitigate risks
    • Assure supplier quality
    • Focus on total cost of ownership, not price
    • Deploy effective supplier metrics and monitoring systems
    • Engage in supplier development activities
    • Utilize technology efficiently and effectively

    Who should attend:

    This course will provide critical supplier management insights for all supply chain and sourcing professionals.  Those professionals for whom this session is most important include:

    • Chief procurement officers and directors
    • Supply chain managers and executives
    • All sourcing and procurement professionals: category managers, supply managers, and buying personnel

    Agenda

    Day 1

    • Introductions and course overview
    • Importance of supplier relationship management (SRM)
    • The essentials in development and deployment of a strategic sourcing process
    • Supplier relationship program examples and leading practices

    Day 2

    • Ensuring supplier quality and performance in a global market

    Day 3

    • Technology in SRM: key SRM processes supported by IT
    • Industry applications of strategic sourcing and category management

    Aaron Armstrong

    Dr. Aaron J. Armstrong is an assistant professor of industrial engineering at the Milwaukee School of Engineering. His research has focused primarily on manufacturing process improvement as well as supply chain coordination and optimization. Prior to his current position, Aaron spent 10 years working for John Deere as a supplier development engineer, supervisor, and manager. His previous work experience includes setting up and running a second-tier automotive supplier, design engineering, light fabrication, research and development, and aerospace production.

    Steve Cassady

    Steve Cassady is vice president of supply chain and operations support at Kohler Co. He is responsible either directly or indirectly for all purchasing activity and associates worldwide. Cassady is also responsible for Kohler Co.’s Energy Management and Corporate Transportation and Logistics Organization—which includes all U.S. domestic shipping and international import and export compliance—and Kohler Co.’s internal trucking company, Kohler Transport Inc. (KTI). Prior to joining Kohler Co., Cassady was with Lucent Technologies (formerly AT&T). In his most recent position at Lucent, he was the supply chain general manager with end-to-end supply management responsibility for Verizon, which was Lucent’s largest customer account.

    Moe Ezzat

    As the executive director for supply chain at Las Vegas Sands Corp. (LVS) for the last four years, Dr. Moe Ezzat has been busy redefining "excellency" in the hospitality industry. With his accumulated years of experience in dealing with global suppliers for major U.S. corporations, he was able to tailor the same quality and productivity techniques to enhance the quality and durability of many pieces of furniture as well as the freshness of food items procured by LVS worldwide. Through carefully selecting suppliers that meet a well-defined set of requirements, an assessment of their quality system capabilities, and coaching them to close the gaps, Ezzat and his team are able to minimize the risk of delivering substandard products to their various facilities.

    Peter Lukszys

    Peter B. Lukszys is a senior lecturer in the Marketing Department at the Wisconsin School of Business and director of applied projects in the Grainger Center for Supply Chain Management. He teaches MBA, undergraduate, and executive education courses at the University of Wisconsin-Madison. In 2009, he was instrumental in implementing SAP enterprise software at the Wisconsin School of Business for educational use. His areas of expertise are global logistics, enterprise resource planning system implementation, and inventory management.

    John McKeller

    John M. McKeller is director of the Supply Chain Management and Purchasing and Supply Management programs for the Wisconsin School of Business Executive Education. He previously served concurrent appointments as the director of education for the Institute for Supply Management (ISM) and as an assistant professor at UW-Madison. During the last several years, McKeller has conducted hundreds of workshops and presentations for clients in the United States, Europe, Asia, the Middle East, Africa, and Central and South America. He currently teaches and consults on supply management-related topics for ISM and numerous corporate clients.