Explore the essential skills of decision making, delegation, and performance management
An effective leader knows that leadership is not about one’s title, status, or power. Good leadership is about the responsibility for achieving results through others. Each day, your most valuable assets walk out the door and go home to their other life. Your job is to motivate employees to want to come back each day and continue to make a meaningful contribution to the success of your work group and organization. What steps have you taken recently to make this happen?
• Decision Making: When others look to you for the final say
• Delegation: Assigning the right person to the right job
• Performance Management: Day-to-day practices to enhance performance and eliminate unpleasant surprises
Looking to save time and travel costs? Try a fast-Track five-Day course!
The
Units 1 and 2: Leadership and Supervisory Skills five-day course combines Unit 1: Leading and Working with People and Unit 2: Mastering Supervisory Skills. It includes the same instructors, topics, and number of instructional hours as those two three-day courses. Since six days of programming are condensed into five days, class days are longer and more demanding.
Decision making: When others look to you for the final say
Stephen Robbins says, “Decision making shapes your life. Who you are
and what you’ll become are largely determined by your decision choices.”
In this course, we will:
- Learn to define a problem so that alternatives become more
readily apparent
- Apply proven problem-solving techniques and tools to real organizational
problems
- Understand the various criteria for making decisions that are
more likely to be accepted and successfully implemented
Delegation: Assigning the right person to the right job
New leaders who fail to let go of their old job often fail at their
new job and severely limit their ability to prepare for advancement to
the next level. Delegation is not dumping—delegation is about assigning
the right person to the right job and giving others the opportunity to
develop their skills. In this course, we will:
- Explore a systematic process for successful delegation
- Create an action plan for assigning tasks in a manner that
ensures acceptance, understanding, and high performance
Performance management: Day-to-day practices to enhance performance
and eliminate unpleasant surprises
You are leading. You have made the decision to delegate. You have
created an engaging workplace. Now you have to take steps to hold others
accountable for their performance. In this course, we will:
- Identify key steps you can take to hire the right person in the
right job
- Review the essentials of new employee orientation
- Create achievable performance management plans, goals, and objectives
- Examine alternatives for performance and disciplinary problems
- Practice providing constructive coaching to both your best and
your marginal employees