Enhance team-building skills, ability to manage change, personal effectiveness, communication skills, ability to resolve conflicts, and appreciation for emotions
During this five-day course, participants will enhance their team-building skills, their ability to manage change, their personal effectiveness, their communication skills, their ability to resolve conflicts, and their appreciation for emotions in the workplace.
- Teamwork: Herding Cats 101
- Managing Change: Giving the organization a tune-up while driving 60 mph
- Personal Effectiveness: Planning for personal success
- Communication: Creating shared understanding and enhancing your interpersonal influence
- Conflict Resolution: Re-directing time and energy from a conflict to the needs of the workplace
- Emotional Intelligence: Being more intelligent about the information and energy inherent in workplace emotions
Save time and travel costs with our five-day courses.
Each five-day course includes the same instructors, foundation skills, topic areas and number of instructional hours as two three-day courses. Since six days of programming are condensed into five days, class days are longer and more demanding.
Teamwork: Herding Cats 101
Do you have the right players on your team? Are you providing the team with the resources and incentives needed to support the work of the team?
- Identify the characteristics of a good team member
- Explore the essentials for high performing teams
- Practice building trust and relationships
- Create shared accountability for results
Managing Change: Giving the organization a tune-up while driving 60 mph
How many recent change efforts have failed to live up to the promise? How much of your time and energy is devoted to managing the resistance to change?
- Identify the fundamental building blocks of a successful change
- Create a plan to implement a change in your workplace
Personal Effectiveness: Planning for personal success
Self-management is a life-long process. How is your plan?
- Clarify your definition of personal success
- Evaluate your use of time and energy in 10 areas of your life
- Identify development options
- Explore new ways to enhance your resilience to stress
Communication: Creating shared understanding and enhancing your interpersonal influence skills
How much more effective could you be if you understood the different communication styles and how to adapt your style?
- Learn how to identify different communication styles (DISC)
- Understand the strengths and challenges of each style
- Practice communicating with other styles
- Explore ways you can adapt your style to more effectively communicate with others with differing styles
Conflict Resolution: Re-directing time and energy from a conflict to the needs of the workplace
How much of your time and energy is devoted to workplace conflicts?
- Learn how communication styles might be influencing workplace conflicts
- Practice different conflict resolution strategies
- Explore ways to limit and reduce future conflicts
Emotional Intelligence: Being more intelligent about the information and energy inherent in workplace emotions
The workplace can be a source of nourishment or an emotional mine field. At the end of the day, do you feel like you are running a daycare center or a high-performing workplace?
- Explore the emotions of the workplace: the sources, the expression, and the consequences of emotions
- Identify strategies for creating, managing, and role modeling positive emotions in the workplace