Developing Management Skills
Day 1
Managing and Leading
- The roles and responsibilities of a manager
- Leading versus managing: the similarites and differences
- How you add value from both managing and leading
- Five key steps to managing organizational change
- Leadership behaviors associated with facilitating change
- Delegation simplified: recognizing and working through the need for control
- Using a blueprint for change
Day 2
Understanding Yourself
- Understanding innate temperaments with Myers-Briggs Type Indicator
- Using awareness of style differences to enhance relationships and productivity
- Improving emotional intelligence competencies: impulse control, clarifying interpretations, speaking candidly
- Managing triggers and upsets
- Assessing yourself on your approach to motivating others
- Learning the goals and roles of effective facilitation
Day 3
Improving Performance
- Understanding decision-making dynamics
- Learning to manage through decision-making struggles
- Hands-on practice facilitating real-time situations
- Finding out what to do (and not do) in the goal-setting process
- Practicing feedback and positive reinforcement skills
- Learning what to do (and what not to do) when setting goals
- Creating an action plan for going forward
Schedule
Evening before course — Optional dinner for those arriving early
Days 1 and 2 — 8:15 a.m. – 4:45 p.m. Session
Day 3 — 8:15 a.m. – 3:00 p.m. Session
The University of Wisconsin–Madison, as a member of the University Continuing Education Association (UCEA), authorizes this course for 2.1 Continuing Education Units (CEUs) or 21 hours.
jcorkery@exed.wisc.edu