Unit 2: Mastering Supervisory Skills
Robert Shaver
Bob Shaver, MBA, is program director for Basic Management in Executive Education at University of Wisconsin-Madison’s School of Business. In addition to developing, teaching and managing the Basic Management certificate series, Bob designs and delivers customized employee surveys and on-site custom programs for companies such as Caterpillar, CUNA Mutual Group, Elkay Manufacturing Company, Promega, Swiss Colony and Wausau Papers. Prior to his academic appointment in 1990, Bob had more than 20 years of corporate and government work experience, including 10 years of first-line, middle and executive management experience.
Dale Feinauer
Dale Feinauer received his Bachelors of Science (Spring 1979), Masters of Labor and Human Resources (Spring 1982), and Ph.D. in Labor and Human Resources (Spring 1983), from The Ohio State University. He has been a professor at the University of Wisconsin-Oshkosh since 1983, teaching graduate and undergraduate courses in both human resources and management. Dale has engaged in consulting for over 150 organizations in the areas of employee empowerment, team building, reengineering, compensation, training, planning, organizational culture, managing organizational change, board/CEO relations, board roles in the management of not-for-profit organizations, recruitment, performance appraisal and human resource planning. He has conducted over 350 training seminars for local, national and international audiences. Active in his community, Dale has provided volunteer services to over 100 organizations, including serving on the Board of Directors of Evergreen Manor Retirement Community for 10 years. He has also been president of the Omro Schools Board of Education, the University of Wisconsin-Oshkosh Faculty Senate and the Winnebago County Association for Retarded Citizens.
Mark Rodgers
An award winning author, top rated speaker, trainer and consultant Mark has worked with thousands of business people to help them improve their profitability and customer satisfaction. Holding a master’s degree in adult education, he has also earned the National Speakers Association Certified Speaking Professional designation. — There are only 500 people in the world who have passed the rigorous criteria to attain this coveted recognition. He is a certified member of the Association of Finance and Insurance Professionals. Since 1998 Mark has delivered over 1250 training workshops.
“Mark turns everything into a relevant teaching example. He absolutely was concerned about my learning.”
Sherry Roidt, Account Coordinator Specialist, GE Healthcare IT, Milwaukee, Wisconsin
Scott Converse
Scott Converse is the Director of Technology Programs for the University of Wisconsin-Madison School of Business. Working within the Executive Education department, he oversees courses in Six Sigma, purchasing and supply management, and information technology. Scott developed and oversees the Technical Leadership Certificate series, a collaborative effort between the College of Engineering and the School of Business. He is also a lecturer in the University of Wisconsin-Madison School of Business’ MBA program.
Scott has developed technology-based training courses for a variety of audiences ranging from the computer novice to the IT professional. Clients have included Fortune 500 firms, the U.S. military, state and local government and not-for-profit agencies. He is engaging, interactive and clear in the presentation of technical material. His ability to break down complex topics, use analogies to develop understanding and include visual and group activities in traditionally lecture-based subjects helps to make learning fun.
Areas of expertise include internetworking concepts and information technologies, predicting and managing emerging technologies, technology project implementation, the role technology will play on the future of business, data analysis and data mining techniques. He also has over a decade of applied experiences in the field as a former IT director for the University of Wisconsin, and technologist for an Internet working software developer.
Scott received his MBA from the University of Wisconsin-Madison, and he holds a B.S. degree in Physics from UW-Eau Claire.
Susan Stites
Susan Stites is the owner of Management Allegories, a management development consulting firm specializing in executive coaching and mentoring for a wide range of industries.
Lori L. Silverman
Lori Silverman is the owner of Partners for Progress®, a management consulting firm dedicated to helping organizations think differently. Lori’s highly energized and enthusiastic speaking approach, and magical stories inspire her audiences to take action. Lori is a member of the National Speakers Association. Lori has authored over 75 articles and workbooks on the topics of strategic planning, teamwork, self-managed teams, organizational transformation,achieving customer satisfaction and how to influence others. Lori holds a B.S. degree in psychology and an M.S. degree in counseling and guidance, both from the University of Wisconsin-Madison. She also has an MBA degree from Edgewood College, Madison, Wis.
The University of Wisconsin–Madison, as a member of the University Continuing Education Association (UCEA), authorizes this course for 2.0 Continuing Education Units (CEUs) or 20 hours.
kwittenwyler@exed.wisc.edu