Transportation Claims Management and Prevention
Transportation Claims Management and Prevention will teach you how to approach your claims management process as a business improvement process.
You'll learn to:
- Streamline import/export order processing
- Discuss the impact of increased security and risk management
- Review procedures for handling the risks associated with cargo OS&D claims
- Learn new bill of lading challenges and potential pitfalls
- Cover current issues in motor carrier, ocean, rail, intermodal and air cargo liability and claims management
- Gain up-to-date knowledge of domestic and international claims
- Help to identify your transportation “business contractor”
- Learn to critically analyze carrier cargo insurance and risk liability issues
- Study the legal basis for resolving disputes and settling claims
- Explore computer systems for processing and settling claims
- Learn how to handle difficult claims resulting from joint-line, intermodal shipments, refused freight, transportation delays, concealed damage and others
- Discover how claims disputes can be resolved and settled quickly
- Review claims prevention packaging and unitizing activities to reduce theft, loss and damage
- Discuss your specific concerns, questions and issues
- Establish a claims management action plan
Unique course format
Case examples drawn from real-life business situations, interesting presentations and lively group discussions are combined to bring you the latest information on transportation claims management and prevention. Industry leaders direct this interactive course. They address today’s relevant topics and problems, and answer your specific questions involving claims management. Please send questions in advance to Ed Marien at emarien@exed.wisc.edu or you may fax to 608-441-7325.
Who benefits the most
This course is most beneficial for industrial transportation and traffic, carrier and LSP claims managers, supervisors and clerks, plant shipping/receiving supervisors and managers, and related transportation support staff.
“Small class size, open discussion style with people of various backgrounds.”
Naoyuki Ashida, Logistics Group Manager, Nippon Express USA Inc., Wooddale, IL
“This is a must do for anyone. It’s great.”
Jack Harris, Warehouse Transportation, Taylor Industries, Des Moines, IA
The University of Wisconsin–Madison, as a member of the University Continuing Education Association (UCEA), authorizes this course for 1.4 Continuing Education Units (CEUs) or 14 hours.
dtransue@exed.wisc.edu